FAQ

How did Eternitive start?

Eternitive was born in 2015 from a young woman’s deep passion for fashion. The brand began as a small online page offering only women’s clothing.
In 2019, it took on a new name — “Eternitive”, inspired by the word eternity, symbolizing timelessness.
From humble beginnings with brands like Adidas, Nike, Tommy Hilfiger, and Calvin Klein, Eternitive has grown into a multi-brand destination that now includes the world’s most prestigious designers — Hermès, Louis Vuitton, Chanel, Goyard, Gucci, YSL, Balenciaga, and more.

In September 2022, Eternitive opened its first physical showroom in Sheshi Wilson, Tirana, opposite Posta Shqiptare Nr. 8.

Why choose Eternitive?
1. Guaranteed Authenticity
  • All products are purchased directly from official boutiques or authorized resellers.

  • Every item comes with its invoice and original accessories (dust bag, box, authenticity card, etc.) when provided by the brand.

  • Live photos and videos from boutiques are available for proof.

  • Eternitive has a proven reputation and a physical location for complete transparency.

2. Personal Shopper Service
  • Request products from top luxury houses: Louis Vuitton, Dior, Cartier, Celine, YSL, Goyard, Chanel, Gucci, and others.

  • Each order is personally sourced and delivered within 5 days of confirmation.

  • Receive live boutique photos and videos posted in real-time on our stories.

  • This service is exclusive, secure, and fully personalized.

3. Showroom in Tirana

Visit us at Sheshi Wilson, Tirana (across from Posta Shqiptare Nr. 8)
Our showroom lets you see, try, and feel the products before purchase.
Eternitive is a multi-brand space offering:

  • Accessible brands: Calvin Klein, Tommy Hilfiger, Hugo Boss

  • Contemporary designers: Kenzo, Moschino, Michael Kors

  • Luxury icons: Burberry, Gucci, Prada, Dolce & Gabbana, Dsquared2, and more.

4. Outlet Section

Eternitive is known for the lowest prices in Albania for authentic designer wear.

  • End-of-season reductions up to –75%

  • We consistently renew collections and liquidate past seasons.

  • Orders can also be placed live from European outlet villages or verified online resellers of luxury brands.

5. Fashion Advisor (Free Service)

Eternitive offers Albania’s first free fashion advisory service.

  • Personalized recommendations based on your preferences and size.

  • Guidance on fit, trends, quality, and comfort.

  • Detailed product photos and descriptions.

  • VIP clients enjoy exclusive benefits such as gifts, early offers, and extra discounts.

Are Eternitive products authentic?

Yes — 100% authentic.
All products are purchased directly from official boutiques or authorized resellers.
Each item comes with:

  • Brand invoice and authenticity documentation

  • Original accessories (box, dust bag, card, etc.) when available

  • Live boutique photos and videos upon request
    Eternitive’s reputation and physical presence guarantee full transparency.

What is the Personal Shopper service?

Eternitive offers a Personal Shopper service for all major luxury brands — including Louis Vuitton, Dior, Cartier, Celine, YSL, Chanel, Gucci, and more.
We personally source your requested item, send live photos and videos, and ensure delivery to Albania within 5 business days.
This is a secure, personalized service designed for clients seeking exclusivity.

What is the Fashion Advisor service?

Our Fashion Advisor service is completely free.
You’ll receive personalized guidance from our team, including:

  • Advice on sizes, fits, and cuts

  • Updates on new collections and trends

  • Recommendations on quality, comfort, and longevity

  • VIP client perks such as exclusive gifts and private discounts

We remember your preferences, ensuring every experience feels personal.

Where is the Eternitive showroom located?

You can visit us at our physical showroom in Tirana:
📍 Sheshi Wilson, in front of Posta Shqiptare No. 8
Here you can explore, try, and purchase products directly.

Do you have an outlet section?

Yes — Eternitive offers authentic designer pieces at exclusive outlet prices.

  • End-of-season sales up to –75%

  • Constantly renewed collections

  • Live sourcing from European outlet villages and verified online resellers

We proudly offer the lowest prices in Albania for authentic designer fashion.

Do you ship internationally?

Yes. We ship to Albania, Kosovo, North Macedonia, and across Europe.

Albania

  • Tirana: €2

  • Other cities: €3

  • Delivery: within 24 hours

Kosovo

  • Fee: €6

  • Delivery: 2–4 business days

North Macedonia

  • Fee: €8

  • Delivery: 3–5 business days

Europe

  • Minimum order: €300

  • Prepayment required

  • Delivery time: depends on destination

Can I return or exchange an item?

Exchanges are accepted if reported within 24 hours after receiving your order.
Returns are not accepted, except in special cases approved by our team.
For assistance, please contact us directly through WhatsApp or Instagram.

How can I be sure my Yeezy sneakers are original?

Every Yeezy at Eternitive is authentic and verified.
We source them only from trusted international resellers with official invoices.
Key authenticity details include:

  1. Rich, defined color tones

  2. Green authenticity tag

  3. Original invoice

  4. Soft, cushioned insole

  5. Precise stitching

  6. Distinct sole pattern

  7. Proper laces

How do Yeezy sizes fit?

Yeezy sneakers typically run small.
We recommend ordering 1–1.5 sizes up from your usual fit.
Example: if you wear size 42, order 43⅓.

Which brands can I pre-order?

We accept live boutique orders for:
Louis Vuitton, Chanel, Gucci, YSL, Dior, and Fendi.
Delivery within 5 days after confirmation.

We also take online pre-orders for:
AMI Paris, Casablanca, Dolce & Gabbana, Jacquemus, Jil Sander, and others.
Delivery within 7–14 days.

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